NZXT and the H1... BEWARE!

2021 1 فوریه
468 447 بازدید

I felt that it is important to bring attention to this issue and to make sure that people using the H1 are aware of the potential danger and show an alternative way to protect their case from catching fire while they wait for the official NZXT fix to reach end users.
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  • Mine was sent with the nylon kind of screw version which also provides some fire! Don't know if this is becoming regular with the new release but you can also get those screws afterwards I think... Just contact the NZXT support!

    KlaroxKlaroxپیش 2 روز
  • Me watching with a NZXT H510i Rn:

    MarkieMarkieپیش 4 روز
  • are the NZXT H510 cases and cpu water coolers safe?

    Shadow 24Shadow 24پیش 5 روز
  • Not sure who the fuck Steve is.

    Zachary JuneZachary Juneپیش 5 روز
  • At Winning, *YOU'RE WINNER!*

    Midnight MechanicMidnight Mechanicپیش 7 روز
  • Literally there's a scene in Fight Club where the narrator explains how recalls work. if lawsuits are cheaper than a recall, they don't do one.

    Midnight MechanicMidnight Mechanicپیش 7 روز
  • Or better yet dont fucking buy NZXT products anymore if you dont like your house to explode

    BruhSoundFXBruhSoundFXپیش 10 روز
  • Looks like they just implemented a recall on 30k+ units. Good job on getting it out there, among others. Definitely gained my respect, they sponsor you but your morals stood above that. Well done sir 👏

    Robert HutchersonRobert Hutchersonپیش 10 روز
  • 14:58 It's been a while since I laughed as hard as I did when that happened

    Charles BurgessCharles Burgessپیش 10 روز
  • What if the riser manufacturer isn't the culprit but it's actually NZXT's fault for using screws that are too big?

    HCkevHCkevپیش 11 روز
  • I would put a thinner nut and bolt through it with rubber or nylon washers on each end to insulate it. You could even put some rubber shrink wrap around the bolt.

    Matthew VincentMatthew Vincentپیش 12 روز
  • That case is made in house. Yes cables were sourced but who is responsible for the installation of the cables into the case and the diameter of mounting screw hole drilled into that bracket? Not believing this is the cable manufacturers fault.

    Evan WrightEvan Wrightپیش 12 روز
  • Lmao I was going to say zip tie

    dannie curlettdannie curlettپیش 12 روز
  • I'd still put a nylon washer between the riser and the case. This way there's no contact possible.

    HerrAlienHerrAlienپیش 14 روز
  • Unfortunatley they fought seat bealts for over a decade:(

    travis newberrytravis newberryپیش 14 روز
  • Will there be a formal fix and they can resume production? or this case is completely discontinued now?

    barbarosbarbarosپیش 15 روز
  • It doesn't matter that you use zip ties. Its still a risk that it will dig into the PCB with time. Even tho the Zip ties are plastic, but the PCB board material contains copper. It have a chance to short circuit anyway. NZXT need to replace entire cable with new better quality which you shown at the end of the video.

    Dennis TangDennis Tangپیش 15 روز
  • hey, what do you want to do for dinner? me turning on h1: barbeque

    Justin BaileyJustin Baileyپیش 15 روز
  • Why is Jay calling those tweezers 'zip ties'?

    petrolhead1987petrolhead1987پیش 16 روز
  • Fixed it using the nylon screws

    Che-Wing CheungChe-Wing Cheungپیش 16 روز
  • Why doesn't NZXT suggest this solution?

    WarpRulezWarpRulezپیش 16 روز
  • Nzxt is at blame as well for using screws that are too large

    Chuck ReedChuck Reedپیش 16 روز
  • Jesus I’m glad I didn’t buy this. It’s on my parts picker

    ᕦò_óˇᕤᕦò_óˇᕤپیش 16 روز
  • Change out the riser, forget about the replacement screws. There is no way that riser passed a CSA approval.

    Voice of ReasonVoice of Reasonپیش 16 روز
  • If I want to replace another riser cable, can you advise which one to use? Thank you

    Nguyen Thai DuyNguyen Thai Duyپیش 17 روز
  • NR200 supremacy

    ReichalReichalپیش 17 روز
  • And I was just thinking about getting one of these... I might still get one though

    Pixubol ImonPixubol Imonپیش 18 روز
  • Just cover the screws with electrical tape

    Eisenhower303Eisenhower303پیش 19 روز
  • Well I was going to order one of these cases because I liked the look and the form of them. Not now though I'm sure they all are not bad or will catch fire I'm just a bit nervous now about buying this brand.

    Carl ButcherCarl Butcherپیش 19 روز
  • My H1 has Nylon Screws but I still don't trust it, I can't wait for them to get me the repair kit (replacement cable). Such a shame this potentially fatal flaw exists, the H1 is such a beautiful compact chassis and a powerhouse, Not getting rid of mine and not bashing NZXT. The cable providers are BUMS.

    gravityhammer25gravityhammer25پیش 19 روز
  • The last time I saw my computer burn so vividly was when I plugged the RGB cable in the wrong way around.

    P DwagP Dwagپیش 19 روز
  • I used zip ties to connect a broken attachment on my Mercedes Benz connecting the gas pedal to the carburetor making it go from no more than 5 mph to a full on 90+ mph on the freeway! Zip ties are the shit!

    Duke GiboDuke Giboپیش 20 روز
    • BTW it was a 72 2- door sports coupe that was broken and I bought it for a straight $100 bucks because the people that owned it were moving the next day. True story

      Duke GiboDuke Giboپیش 20 روز
  • NZXT is trying to make KFC console looks like amateur

    GvnadyGvnadyپیش 21 روز
  • Great fix, I would still put a nylon washer between the case and the PCB, just in case.

    XoriusXoriusپیش 21 روز
  • Would there be any way to use a different third party riser cable with that case?! Like one we can just go buy and replace ourselves? Or are there too many bends so other riser cables would just break?

    Markus HolladayMarkus Holladayپیش 21 روز
  • Actually I know a guy behind the radio brand of Pinell feels the same way as NZXT should be feeling right now. They had sold a very popular radio, then it was determined that they had a faulty battery that not only could cause house fires, it actually DID cause house fires. However, not too long ago, he commented that he was still worried, because out of all the manufactured units, there was still 5000 affected radios that they hadn't gotten back through their official recall. 5000 potential house fires and loss of life that he felt responsible for... And that is not a good feeling to have.

    CMDR SweeperCMDR Sweeperپیش 21 روز
  • can you please tell randomfrankp that his minimal office setup is going to catch fire with that case!

    shotarcherZshotarcherZپیش 22 روز
  • And this is why i respect Jay and Steve from GN. They tell the truth regardless of sponsors.

    Tyler LaneTyler Laneپیش 22 روز
  • No one ever: "Imagine how cool fire looks with RGB" NZXT: "Hold my beer..."

    Knight NevermoreKnight Nevermoreپیش 22 روز
  • Eventually, something needs to be done to where even if the costs don't outweight the liability issues, recalls still need to be done for consumer advocacy and rights

    RetroCoreGamingRetroCoreGamingپیش 22 روز
  • 8:55 This reminds me of the recall GM was finally forced to do that caused the engine and everything else to turn off if you had a particular heavy key chain attached to the ignition switch. But what GM also did was they fixed it a few years later without changing the part number. The fifth estate covered this and other recalls from the past that GM has avoided, such as the external gas tank on their pick up trucks that could catch fire in an accident. Instead GM just paid a fine to settle it.

    xpyrxpyrپیش 23 روز
  • I opened my case and the problem is already solved its has been replaced with a plastic or nylon screws by the factory.

    omar yousifomar yousifپیش 23 روز
  • Hey jay. Between the two PCs, which ones a better build? The Lenovo legion t5 amd version or the hp omen 25L? The Lenovo has gpu Nvidia 1650 and cpu of amd ryzen 5 3600. The hp omen has gpu Nvidia 1660 and cpu well either an intel i5 or amd ryzen 5 3500. Which ones better in general?

    dragon balldragon ballپیش 23 روز
  • Wouldn't a Plastic push rivet be both Cheaper to issue out and simpler to fit. For example these are similar to what I had with my old Lian-Li case fans around 5mm diameter.

    BrettBrettپیش 23 روز
  • just swap the screws for zip ties problem solved ok Sorry Jay i commented before i watched it all my bad .but nice to see great minds think alike but speaking as a mechanic that can only gp of what i can see i would say all those holes were originally the same size but they used the wrong screws

    Ray SmithRay Smithپیش 23 روز
  • There is not even a good reason for the 12V to be anywhere near those screw holes. A terrible lazy or ignorant design.

    Arno nümussArno nümussپیش 23 روز
  • They clearly did that to save money and its terrible. It is going to cost them a lot more than they saved now. I for one will think before I buy nzxt. That is a serious fault. Good video

    SinkorswimSinkorswimپیش 23 روز
  • You could of just used one cable tie on each side instead of two, just saying

    Mitch.KPMitch.KPپیش 23 روز
  • Whats funny about you comparing it to the car needing to do a recall for something - It took Ford nearly a year to replace my hazardous passenger airbag, and now there's a known brake defect that they're coming up on over a year of dragging their feet to fix. They've said if I get it fixed myself they'd be able to do a rebate but I'm sure there's lots of people like me who simply can't afford to take hits on their car right now. It's extremely frustrating and is the reason I have zero reason to want to ever buy a Ford again. I wish stuff like potentially life altering recalls, even if they're infrequently occurring incidents, were more important than they feel like they are. I think the only thing they need to do with the brakes is change a valve or fluid or something like that because something is getting stuck causing the brakes to not stop the car when applied. I honestly may have already had the work done from the hazard descriptions. Bahh.

    Animegirl377Animegirl377پیش 23 روز
  • people do not use win win win riser cables. use ones that have ground isolates and thanks for this video Jayson it is very informative☺☺😉😉😊😊🤗🤗😲😲😮😮

    John-Paul TolczykJohn-Paul Tolczykپیش 23 روز
  • In this video, "Jay's Two Cents" becomes "Jay's Screw Sense."

    Embiggened BadgerEmbiggened Badgerپیش 23 روز
  • Jay, got a work around for this (one I've used in the past on Chinesium products) but without one on hand.... Is there room to drill out the hole a size larger? If so, I've done this and used PTFE (or similar) tube to insulate a m3 or so screw and nut. If you cut the tube a bit long, it'll even fold over creating it's own "washer", isolating all 3 planes of contact.

    D JelonekD Jelonekپیش 23 روز
  • Jay, I think you are missing the point of Steve's video. That riser cable should not be used. As long as it is in use it is an eventual hazard isolating it with nylon screws or zip ties doesn't fix the problem it just delays it and that was the point of Steve's video.

    Rockdem0nRockdem0nپیش 24 روز
  • Riser Card, made with (MSI) Dragon's Blood and NVIDIA DNA. Duh, WINNING!

    KheapathicKheapathicپیش 24 روز
  • I just received a prebuilt with this case a few days ago. It came with the nylon screws, but I'll be replacing the riser cable. I'm still going to use it. I have a very very good fire insurance policy just in case.

    neoasuraneoasuraپیش 24 روز
  • best fix ever F the nylon screw id....

    Martin De JongeMartin De Jongeپیش 24 روز
  • I have NZXT products, and if they can allow this issue to fester and exist this long without taking action, it makes me feel uneasy about these products as well and will I buy in the future, the answer is no.

    Linda MuvicLinda Muvicپیش 24 روز
  • i have this oh no

    Greenbudz 94Greenbudz 94پیش 24 روز
    • never mind i have a nzxt h510. phew

      Greenbudz 94Greenbudz 94پیش 24 روز
  • I get sending the screws out to anyone who has already bought the case as a stopgap while they source a new riser for a full recall. But I can't help but find the fact that NZXT has decided to continue to sell these systems knowing that the risers are defective, just absolutely disgusting. Those Nylon screws are going to break or people will lose them while working in the case and replace them with a standard on hand screw. Having absolutely no idea that that screw was the one thing standing between them and disaster. As long as these cases contain those risers they are are essentially timebombs.

    VolOptVolOptپیش 24 روز
  • As an EE student: Nylon screws? Seriously? That's NOT a proper fix. The PCB itself needs to be replaced. When we were thought to design PCBs at my university they were very clear that you gotta have proper margins between traces and planes and any holes you drill. Any hole that's not a via should always be connected either to nothing or to the ground plane on _every_ layer of the PCB. Heck, most PCB design software these days even have warnings and design rule settings for the very purpose of making sure it's done properly.

    Timmy FoxTimmy Foxپیش 24 روز
  • Who would want to buy a shitty small case like that anyway?

    shut up bitchshut up bitchپیش 24 روز
  • Other people sponsored by NZXT: "There are no H1 fires in Ba Sing Se"

    SimontendoSimontendoپیش 24 روز
    • Really some avatar thing here?

      SicK • OfficialSicK • Officialپیش 22 روز
  • I thought this was going to be a IRworldr apologize video based on the sigh in the beginning.

    nilleftwnilleftwپیش 24 روز
  • Ever since Jay lost the evga oc challenge it seems like he just copies Steve from GN got the Nos tank and copies the Nos tank interupetions that Steve has.. Now he's just copying his videos. Get some of ur own ideas for a change.

    BirdPersonBirdPersonپیش 24 روز
  • Jay just copies Steve Constantly.. He's devoid of his own ideas

    BirdPersonBirdPersonپیش 24 روز
  • Well, at least the PCIe riser branding is on point!

    Uncle NedUncle Nedپیش 24 روز
  • My daughters build is done in this case. Luckily, I've got an integrated graphics build, so I didn't mess with riser cable as much. But, it took a while to get the nylon replacement screws. I do hope they recall the riser and provide us with a long term solution.

    Vanja TesinVanja Tesinپیش 24 روز
  • Incase anyone was wondering, they have now issued a recall, stopped sales, and will be providing replacement risers to people who already own this.

    Don AdkinsDon Adkinsپیش 24 روز
  • Thanks I don't have that case but that was nice of you to do this video.

    Dusty2112Dusty2112پیش 24 روز
  • If my neighbor called me to tell me my house was on fire, I think I'd be angrier that they didn't call the fire department.

    KevinKevinپیش 24 روز
  • Yeah, thanks for telling me about recalls, I've seen Fight Club. Acting like I'm not educated...

    KevinKevinپیش 24 روز
  • just use tplug. that you see in cars. pannels etcc. you could drill hole in case out if need bigger too

    devincicrashjkdevincicrashjkپیش 24 روز
  • It should go zip tie, riser cable, plastic washer then case into zip tie.

    d kd kپیش 24 روز
  • Even though I did receive the nylon screw kit from NZXT, I just used your method and zip tied it. Hopefully the new riser will show up soon.

    Dean OliverDean Oliverپیش 24 روز
  • 14:32 OEM riser cable part being sourced to how many different companies? 🤦🏼 That right there can be a potential “issue”, ya think😉 Now after looking at the cable out, I’d say, it’s not just NZXT’s fault, but some blame has gotta be to manufacturer who made this, the way they’s not safe, imo, regardless of what case it goes into; as the cable itself is flawed! Cheers✌🏻

    AepekAepekپیش 25 روز
  • why do you even review this buIIsh!t case?

    Gute Laune GoyGute Laune Goyپیش 25 روز
  • Hey Jay, i have a H1! You are bundled with NZXT! Why the hell? is the fix a pci-e gen3 the solution? The worste selling point of tihs case is pie-e gen3! Why is the fix not Gen4 ..... we have to plan ando so on, you get a new gen3 one? wtf

    Joey StrikeJoey Strikeپیش 25 روز
  • the verge is watching and going, hey those are tweezers.

    rci2990rci2990پیش 25 روز
  • hnnnngg so much be quiet screwdriver action what a fan service!

    UntermenschUntermenschپیش 25 روز
  • My Ford Fusion had a recall for a steering wheel bolt that could shear and cause the steering wheel to simply detach while driving. I took it in as soon as I heard and the dealership told me, 'We haven't even been given the new bolts yet, come see us in 3 months'.....

    Chris HartmanChris Hartmanپیش 25 روز
  • NZXT should rename H1 to Pinto

    TreiniotaTreiniotaپیش 25 روز
  • Do you know what would be great? If you, LinusTT and RobyTech would have a reality series where you each build custom orders. The loser would be voted off at the end of the year to see who America really wants building their computer.

    Gip-CGip-Cپیش 25 روز
  • Yeah old McGywer tips are good 😁

    engels1978engels1978پیش 25 روز
  • Please make a video about Thermalfake copying 1:1 Noctua's NF-A12x25

    deinemuddaisdoofdeinemuddaisdoofپیش 25 روز
  • JayzTwoCents Instead of using zip ties, I was wondering if nylon wire also can be used as a temp solution? Like fishing wire? Or something like that? Thank you for the video!

    Marco FerdinandMarco Ferdinandپیش 25 روز
  • My gpu actually did lose signal all the time and I would have to turn monitor off and back on to get the signal back.. yea , I’m calling nzxt today

    Soldat BogaSoldat Bogaپیش 25 روز
  • I was sent and installed the nylon screws.. and now after seeing this... power off and unplugged.. thanx nzxt

    Soldat BogaSoldat Bogaپیش 25 روز
  • When people care more about -money- greed than other people, it's a sad day to be alive. :( Jay: How will I feel, if something happens to them, because of something I built? NZXT: $$$$$... Whatever.

    Jack HuJack Huپیش 25 روز
  • or just buy some M4 stainless steel screws and call it a day

    Michael ZakMichael Zakپیش 25 روز
  • Anyone know where i can get some "Ketchup and Mustard" zip-ties?

    watziznamewatziznameپیش 25 روز
  • the new NZXT H1 brought to you by electroBOOM.

    Ace WizhydeAce Wizhydeپیش 25 روز
  • Ford Pinto for example

    John BaconJohn Baconپیش 25 روز
  • Somebody get ahold of wallstreetbets. If everybody buys and shorts out their H1 until fire, we can all get new houses.

    Mac MillerMac Millerپیش 25 روز
  • Glad i got away from NZXT products.

    DarkArchonDarkArchonپیش 25 روز
  • I remember last year when I built some PC's I remember seeing this on the shelf and thinking "damn one of these days"

    Primo ZimoPrimo Zimoپیش 25 روز
  • You really should invest in a zip tie gun if you use them so frequently!

    cr4zyw3ld3rcr4zyw3ld3rپیش 25 روز
  • I remember a OLD lawyer movie or two about how they rate the cost of repair vs recall. One woman it real life was convict of killing her husband due to a car defect that was NOT released until way after the trial.just comes down to $$$$$$$$. Did make me wonder after watching this video, what kind of legal trouble a home builder could get into if a computer did cause harm or even death to someone.

    Bruce CoxBruce Coxپیش 25 روز
  • This is why I just stay away from NZXT

    HaganationHaganationپیش 25 روز
  • Thank you for the video. Definitely something that needs a fix. By the way where did you get the screwdriver? Looking for one like that. :)

    Marc HufnagelMarc Hufnagelپیش 25 روز
  • I was going to buy this and do a new build..hopefully the phanteks evolv shift air 2 wont burst into flames.

    AlexAlexپیش 25 روز